Refund Policy
Return & Refund Policy
Last Updated: January 2025
Appointment Policy
We value your time and ours. Please provide at least 24 hours notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows may result in a cancellation fee.
Service Satisfaction
Your satisfaction is our priority. If you are not satisfied with a service, please contact us within 48 hours of your appointment so we can discuss how to address your concerns. We are committed to making things right and ensuring you are happy with your results.
Refund Policy
Due to the nature of our services, all sales are final once a treatment has been performed. Refunds are not typically provided for completed services. However, we evaluate each situation individually and will work with you to find a fair resolution.
Product Returns
Unopened products in their original condition may be returned within 14 days of purchase for a full refund. Opened products cannot be returned due to health and safety regulations.
Permanent Makeup & Touch-Ups
Permanent makeup services include a required 6–8 week touch-up appointment as part of the initial service. Results may vary between individuals. Additional touch-up sessions beyond the included appointment are available at a separate cost.